SNOWDUN Privacy Policy
Updated: April 17, 2024
Effective date: April 23, 2024
1. Introduction
Welcome to use SNOWDUN's products and services! We are well aware of the importance of personal information to you, and your trust is very important to us. We will strictly abide by the requirements of laws and regulations, take corresponding security protection measures, and strive to protect the security and controllability of your personal information. We hope to clearly explain to you through this privacy policy how we collect, use, store and share your personal information, and how we provide you with ways to access, update, control and protect this information. This is our promise to you.
SNOWDUN, as the data controller, is responsible for deciding how and why your personal data is processed. We may share data with our subsidiaries or partners, or use third-party service providers to process your data. These service providers will act as data processors, and we will ensure that they provide adequate protection to ensure the security of your data.
2. How we collect and use your personal information
We will collect and use your personal information for the following purposes:
>Providing you with products and services: We need to collect your personal information, such as name, address, contact information, and order information, so that we can process your order, communicate with you about the status of your order, answer your questions and comments, and provide customer support.
>Personalization and customization services: We may need to collect some additional personal information, such as your size, style preference, etc., so that we can customize the ski equipment according to your needs and style.
>Product and service information: We may use your personal information to recommend our products and services to you, including new product launches, special offers or promotions.
> We may also collect some technical information, such as your IP address, device information, browsing history, etc., to improve our products and services and provide a personalized user experience.
We will only process your personal information within the scope necessary to achieve the above purposes. Once these purposes are exceeded, we will ask for your consent again.
3. How we share, transfer and publicly disclose your personal information
We will not share your personal information with any company, organization or individual other than SNOWDUN, unless the following conditions are met:
> Obtain explicit consent: We will obtain your explicit consent before sharing your personal information.
> Statutory situation: We may share your personal information externally in accordance with laws and regulations, or in accordance with the requirements of competent authorities such as courts and governments.
>Our subsidiaries or partners: We may share your personal information with our subsidiaries or partners to assist us in providing, improving, understanding and customizing our services. We will ensure that they comply with this Privacy Policy and any other applicable confidentiality and security measures of ours when processing your personal information.
If we need to transfer your personal information for processing outside of Europe, we will ensure a level of protection for this data commensurate with that required by the GDPR.
4. How do we protect and store your personal information
We employ a variety of security measures, including encryption and authentication tools, to help protect and maintain the security, integrity and availability of your personal information.
We will retain your personal information in accordance with applicable laws and regulations. We will delete or anonymize your personal information once we no longer need it for the purposes of the processing, or if you ask us to delete your personal information.
5. Your rights
As a data subject, you have the following rights with respect to your personal data:
> Right of access: You have the right to obtain a copy of the personal data we hold about you.
> Right to rectification: You have the right to rectify inaccurate personal data that we hold about you.
> Right to erasure: In certain circumstances, you have the right to ask us to delete your personal data.
> Right to restrict and object to processing: In certain circumstances, you have the right to ask us to restrict the processing of your personal data, or to object to our processing of your personal data.
> Right to data portability: You have the right to request that we provide your data so that it can be transferred to another service provider.
If you wish to exercise any of the above rights, or have any questions about your personal information, you may contact us at:
[1. Inform the customer service through the chat interface].
[2. E-mail: snowdun@snowdun.com].
6. Cookie policy
We use cookies and other similar technologies to provide and improve our website and services, and to provide you with a personalized user experience. Our Cookie Policy provides more information on how we use these technologies.
7. Data Breach Notification
In the event of a personal data leakage incident, we will promptly notify you and take reasonable and feasible measures to reduce the damage in accordance with the requirements of laws and regulations.
8. Contact us
If you have any questions about our Privacy Policy or need to exercise your rights, please contact us by:
[1. Inform the customer service through the chat interface].
[2. E-mail: snowdun@snowdun.com].
9. Acceptance and consent of the privacy policy
By using our website and services, you confirm that you have read and understood our Privacy Policy and agree to the processing of your personal data in accordance with this policy.
